Videoswitch CMOR Vi-D5000 Dome - Manual (Page 38)

Vi-D5000 IR Dome
Videoswitch Page 33 VD601A.DOC
6 Problem solving
Issue Possible Reason Solution
Cable harness is improperly
connected Verify that the orientation of the
connector input
Input power voltage is too low
Verify the voltage of the input
power
After power is applied, there is no
motion (self-test) and no video
image
Power supply is not work Change a new power supply
Wrong communication settings
Set the correct protocol, baud rate
and address of dome device
Self-test is normal, but cannot
control dome.
Improper connection of control
cable (polarity)
Verify the polarity of the RS485
connection as per the instruction
manual
Mechanical obstruction Verify and correct it
Camera module is not installed
correctly
Correct Noise after self-testing
Low power Change the correct power supply
Low power
Check the power supply or make
sure the power input is 24V DC
Image is not stable
Video cable is improperly contact
Verify the contact of the video
cable
Camera is on manual focus Change to auto focus
Image is blurring
The camera window is dirty Clean the window
Power is too low Change the 24V DC Power supply
Communication distance is too
long Make sure the distance is in the
allowed range
RS485 cable is not properly
contact Make the RS485 is properly
contact Control to the dome is not smooth
Too many domes connected
Make sure the connected dome is
in the allowed quantity