Using the hold key, Redial, Guest service auto dial keys – Teledex Millennium Series User Manual

Page 2: Rma procedures

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USING THE HOLD KEY

The

HOLD

key places the call on hold locally at the Millennium tele-

phone.

TO PLACE A CALL ON HOLD

1) With a call active press the red

HOLD

key.

2) The red line LED will change to a slow blink indicating the call

is on hold.

TO REMOVE A CALL FROM HOLD

1) Press the line key of the call on hold. This will remove the call

from hold making the call activate on either speakerphone or

handset.

2) The red line LED will return to steady in-use condition.

TO CHANGE PHONES AFTER PLACING A CALL ON HOLD

1) Place the call on hold at the Millennium.

2) Pickup the call at another telephone. The Millennium will detect

the pickup and remove the hold condition at the original

Millennium.

REDIAL

TO REDIAL THE LAST TELEPHONE NUMBER DIALED:

1) Lift the handset from the cradle, or press the

SPEAKERPHONE

key.

2) Press the

REDIAL

key.

GUEST SERVICE AUTO DIAL KEYS

The Millennium has five programmable

AUTO DIAL

keys. These

keys can be programmed to automatically dial telephone numbers,

or activate telephone system features.

PROGRAMMING GUEST SERVICE / AUTO DIAL KEYS

1) Connect the Millennium to a live telephone line.

2) Lift the handset from the cradle or press the

SPEAKERPHONE

key.

3) Press the recessed

STORE

key and release it. (Please see diagram

for key location).

4) Enter the telephone number including PAUSE* as required. The

sequence can be up to 15 digits.

5) Press the

AUTO DIAL

key where the number is to be stored.

6) Place the handset back in the cradle or press the

SPEAKER-

PHONE

key to disconnect.

*A 3.6 second pause is entered in a dialing sequence by pressing the

REDIAL

key for each PAUSE required.

RMA PROCEDURES

The following procedure should be followed with all Teledex

telephone products prior to sending the telephone to the factory

for repair.

1) Please perform the tests listed below:

a. Test the telephone on a different telephone jack.

b. Test telephone with a different line cord.

c. Test with a different handset cord (coiled cord).

d. For two line products, please ensure that one of the line

buttons is pressed (if both line buttons are in the UP position,

the telephone will not operate).

2) If the steps listed above do not provide a remedy for the suspect

telephone, please place a tag on the individual telephone

describing the defect. Next, call the Teledex Repair Department

at 1 (800) 875-8539 for an RMA number. You must have an

RMA number to return products to Teledex.

3) Kindly note: An RMA number is unique to each return

shipment. Do not duplicate this number on any future shipments.

SHIPPING INSTRUCTIONS:

Please print the RMA number clearly on the outside of your shipping

carton(s). Please ship to the following address:

Teledex LLC / RMA#___________

6311 San Ignacio Avenue, San Jose, CA 95119

FREIGHT CHARGES:

The Customer is responsible for shipping products for repair to

Teledex. After repair, Teledex will return telephone products to the

Customer freight prepaid in the same manner in which is was sent (i.e.

Freight sent to Teledex UPS Blue, will be returned via 2 day shipping).

**Please note: When telephones are returned for repair due to misuse

(i.e. liquid spills, abuse, or Customer modification - warranty label

broken), the Customer will be charged the standard repair fee, regard-

less of warranty status.

SAFETY

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to

reduce the risk of fire, electric shock and injury to persons. Including the following:

1) Read and understand all instructions.

2) Follow all warnings and instructions marked on the product.

3) Unplug the product from the wall outlet before cleaning. Do not use liquid cleaner or aerosol clean-

ers. Use a damp cloth for cleaning.

4) Do not use this product near water for example near a bathtub, wash bowl, kitchen sink or laundry

tub, in a wet basement, or near a swimming pool.

5) Do not place this product on an unstable cart, stand or table. The product may fall, causing serious

damage to the product.

6) Slots and openings in the cabinet and the back of bottom are provided for ventilation, to protect it

from overheating, these openings must not be blocked or covered. The openings should never be

blocked by placing the product on the bed, sofa, rug or any other similar surface. This product

should never be placed near or over a radiator or heat register. This product should not be placed

in a built-in installation unless proper ventilation is provided.

7) Never push objects of any kind into this product through cabinet slots as they may touch danger-

ous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill

liquid of any kind on the product.

8) To reduce the risk of electric shock do not disassemble this product but take it to a qualified ser-

vicemen when some service or repair work is required. Opening or removing covers may expose

you to dangerous voltages or other risks. Incorrect reassemble can cause electric shock when the

appliance is subsequently used.

9) Unplug this product from the wall outlet and refer servicing to qualified service personnel under the

following conditions.

· When the power supply cord or plug is damaged or frayed

· If liquid has been spilled into the product.

· If the product has been exposed to rain or water.

· If the product does not operate normally by following the operating instructions. Adjust only those

controls that are covered by the operating instructions because improper adjustment of other

controls may result in damage and will often require extensive work by a qualified tech cian to

restore the product to normal operation.

· If the product has been dropped or the cabinet has been damaged.

· If the product exhibit a distinct change in performance.

10)Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a

remote risk of electric shock from lighting.

11) Do not use the telephone to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

REGULATIONS

REQUIREMENTS OF PART 68 - FCC RULES

This device has been granted a registration number by the Federal Communications Commission,

under Part 68 rules and regulations for direct connection to the telephone lines. In order to comply

with these FCC rules, the following instructions must be carefully read and applicable portions fol-

lowed completely:

1) Direct connection to the telephone lines may be made only through the standard modular cord fur-

nished, to the utility installed jack. No connection may be made to party or coin phone lines. On the

bottom of the phone is a label that contains among other information, the FCC Registration

Number and the Ringer Equivalence number (REN) for this equipment. If requested this informa-

tion must be provided to the telephone company. The USOC Jack for this equipment is RJ11C.

2) The telephone company, under certain circumstances, may temporarily discontinue and make

changes in facilities and services which may affect the operation of the users' equipment: however,

the user shall be given adequate notice in writing to allow the user to maintain uninterrupted serv-

ice.

3) In certain circumstances, it may be necessary for the telephone company to request information

from you concerning the equipment which you have connected to your telephone line. Upon

request of the telephone company, provide the FCC registration number and the ringer equiva-

lence number of the equipment which is connected to your line; this information will be found on

the device.

4) If any of your telephone equipment is not operating properly, you should immediately remove it

from the telephone line. It may cause harm to the telephone network.

5) If the telephone company notes a problem, they may temporarily discontinue service. When practi-

cal, they will notify you in advance disconnection. If advance notice is not feasible, the telephone

company must; promptly notify you of such temporary discontinuance; afford the opportunity to cor-

rect the condition; inform you of your rights to bring a complaint to the FCC under their rules.

6) Repairs to the device may be made only by the manufacturer or an authorized service agency.

This applies at any time during and after warranty. If unauthorized repair is performed, registration,

connection to the telephone lines and remainder of warranty period all become null and void.

7) This equipment is hearing aid compatible.

8) This telephone must be connected behind a PBX.

REQUIREMENTS OF PART 15 - FCC RULES

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable pro-

tection against harmful interference in a residential installation. This equipment generates, uses, and

can radiate radio frequency energy and, if not installed and used in accordance with the instruction,

may cause harmful interference to radio communications. However, there is not a guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful interfer-

ence to radio or television reception, which can be determined by turning the equipment off and on,

the user is encouraged to try to correct the interference by one or more of the following measures:

- Move the telephone away from the receiver.

-Consult the dealer or an experienced radio/TV technician for help.

Any changes made by the user not approved by the manufacturer can void the user's authority to

operate the telephone.

INDUSTRY OF CANADA REQUIREMENTS

NOTICE: The Industry Canada label identifies certified equipment. This certification means that the

equipment meets certain telecommunications network protective operational and safety requirements

as prescribed in the appropriate Terminal Equipment Technical Requirements documents. The

department does not guarantee the equipment will operate to the users satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the

facilities of the local telecommunications company. The equipment must also be installed using an

acceptable method of connection. The customer should be aware that compliance with the above

conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier.

Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give

the telecommunications company cause to request the user to disconnect the equipment. Users

should ensure for their own protection that the electrical ground connections of the power utility, tele-

phone lines, and internal metallic water pipe systems, if present, are connected together. This pre-

caution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the

appropriate electric inspection authority or electrician, as appropriate. The Ringer Equivalence

Number (REN) of this device is Z.

Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indica-

tion of the maximum number of terminals allowed to be connected to a telephone interface. The ter-

mination on an interface may consist of any combination of devices subject only to the requirement

that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. This tele-

phone connects to the telephone network under the connecting arrangement code CA11A.

Cetis, Inc. / RMA#____________

5025 Galley Road, Colorado Springs, CO 80915

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