Card reading, Data error detected – MagTek MINIWEDGE SWIPE READER User Manual

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Section 2. Installation


9

3.

Power up the computer. After a few seconds, the LED (Light Emitting Diode) on the
Reader will glow green. The Reader is now ready to read magnetic stripe cards that are
encoded to the ANSI/ISO, AAMVA, or CDL standards. If the Reader encounters an
internal problem during its power-on self-check, the LED will be red or will flash red and
green.

CARD READING

Hold the card firmly and swipe it through the Reader slot. The green LED will turn off while the
card is being read and while the data is being transmitted. Keep the bottom edge of the card in
contact with the bottom of the slot all the way through the swipe. Do not pull the front of the
card up or out of the slot until the entire length of the card has passed through the Reader slot.
The keyboard is disabled while a card is being read and while the data is being transmitted.

The data read from the card will be transmitted to the computer and will appear on the display.
You may see one, two, or three tracks of data depending on the card information. The alpha
characters will be displayed in upper case if so configured, regardless of the setting of the Caps
Lock on the keyboard. (See Section 3, P014, Track Data Send Flags, for upper and lower case
configurations.)

Cards can be swiped from either end with stripe down and facing the side with the LED.

DATA ERROR DETECTED

If the Reader cannot decode the data on the magnetic stripe, the LED on the Reader will glow
red for a few seconds. If at least one track of data can be decoded, that track will be transmitted.
Any track containing an error will be indicated with an upper case 'E' if the feature is enabled. If
no errors are encountered, the LED will go off for a few seconds during the transmission.

If the Reader does not respond as described above, make a note of the prompts or error messages
on the display and the status of the LED on the Reader. Then call MagTek customer assistance
at 888-624-8350.

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