AT&T E5804 - Manual (Page 36)

33
Appendix
There is no dial
tone • First, try all the above suggestions.
• Move the cordless handset closer to the telephone base. It
might be out of range.
• The telephone line cord might be malfunctioning. Try install-
ing a new telephone line cord.
• Disconnect the telephone base from the telephone jack and
connect a different telephone. If there is no dial tone on the
telephone either, the problem is in your wiring or local serv-
ice. Contact your local telephone company.
The telephone
does not ring
when there is an
incoming call
• Make sure the ringer is on (page 12-13).
• Make sure the telephone line cord and power adapter are
plugged in properly (page 7).
• The cordless handset may be too far from the telephone
base. Move it closer to the telephone base.
• There may be too many extension telephones on the tel-
ephone line to allow all of them to ring simultaneously. Try
unplugging some of them.
• If the other telephones in your home are having the same
problem, the problem is in the wiring or local service.
Contact the local telephone company (charges may apply).
Troubleshooting
The CHARGE
light is off
• Clean the metallic charging contacts on the cordless
handset and telephone base each month using a pencil
eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cords
are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before
plugging it back in. Allow up to one minute for the cord-
less handset and telephone base to reset.
• The telephone might be malfunctioning. Please refer to
the Limited warranty section of this user’s manual for
further instruction.
• It may be necessary to purchase a new battery. Please
refer to the batteries section of this user’s manual.
• The telephone might be malfunctioning. Please refer to
the Limited warranty section of this user’s manual for
further instruction.