Troubleshooting – AT&T E5804 User Manual
Page 38
35
Appendix
There is noise or
interference dur-
ing a telephone
conversation
• The handset may be out of range. Move it closer to the
telephone base.
• Appliances or other cordless telephones plugged into
the same circuit as the telephone base can cause inter-
ference. Try moving the appliance or telephone base to
another outlet.
• Other electronic products can cause interference to your
cordless telephone. Try installing your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers, cel-
lular telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers, kitchen
appliances, wireless routers, and other cordless tel-
ephones.
• Microwave ovens operate on the same frequency as your
telephone. It is normal to experience static on your tel-
ephone while the microwave oven is operating. Do not
install this telephone in the same outlet or near a micro-
wave oven.
• If your telephone is plugged in with a modem or a surge
protector, plug the telephone (or modem/surge protec-
tor) into a different location. If this solves the problem,
re-locate your telephone or modem farther apart from
each other, or use a different surge protector.
• The layout of your home or office might be limiting the
operating range. Trying moving the base to another loca-
tion, preferably a higher location for better reception.
• Disconnect the telephone base from the modular jack
and plug in a corded telephone. If calls are still not clear,
the problem is probably in the wiring or local service.
Contact your local service company (charges may apply).
My calls fade out
or cut in and out
when I am using
the cordless
handset
• Eliminate any background noise. Noise from a televi-
sion, radio, or other appliances may cause the telephone
to not dial out properly. If you cannot eliminate the
background noise, first try muting the cordless hand-
set before dialing, or dialing from another room in your
home with less background noise.
Troubleshooting