Troubleshooting – Adaptec Ultra Wireless WirelessTM USB Adapter User Manual

Page 47

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Adaptec Ultra Wireless USB Adapter User’s Guide

Troubleshooting

If you encounter difficulties installing or using your Wireless USB
Adapter, work through these troubleshooting tips.

My computer cannot link to the other Wireless devices on the WLAN.

Ensure that you have configured your Wireless USB Adapter to
work with the other Wireless devices on your WLAN. Work
through the procedure provided in

Connecting to the WLAN on

page 27

.

If you have enabled WEP encryption, ensure that the WEP keys
you’ve set match exactly with the WEP keys of your other Wireless
devices.

Note:

The same passphrase used on different brands of Wireless

devices may not generate identical WEP keys. If you have any
non-Adaptec brand Wireless devices on your WLAN, Adaptec
recommends that you enter the WEP keys manually, not with a
passphrase, to ensure that all WEP keys on your WLAN are
identical. See

Setting the WEP Keys on page 35

for more

information.

My Adaptec Wireless Utility icon is red. The Link LED on my Wireless USB
Adapter is not on.

Your Wireless USB Adapter is not linked to the WLAN. You may be
outside the range of available APs.

1

Open the Adaptec Wireless Utility. See

Step 1 on page 28

.

2

Click the Site Survey tab.

Available APs are listed. Click Search to find more APs, if
required.

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