Limited manufacturer’s warranty – NewAir PORTABLE AIR CONDITIONER AC 12000E User Manual

Page 16

background image


This appliance is covered by a limited manufacturer’s warranty. For one year from the
original date of purchase, the manufacturer will repair or replace any parts of this appliance
that prove to be defective in materials and workmanship, provided the appliance has been
used under normal operating conditions as intended by the manufacturer.

Warranty Terms:
During the first year, any components of this appliance found to be defective due to
materials or workmanship will be repaired or replaced, at the manufacturer’s discretion, at
no charge to the original purchaser. The purchaser will be responsible for any removal or
transportation costs.

Warranty Exclusions:
The warranty will not apply if damage is caused by any of the following:

• Power failure
• Damage in transit or when moving the appliance
• Improper power supply such as low voltage, defective household wiring or

inadequate fuses

• Accident, alteration, misuse or abuse of the appliance such as using non-approved

accessories, inadequate air circulation in the room or abnormal operating conditions
(extreme temperatures)

• Use in commercial or industrial applications
• Fire, water damage, theft, war, riot, hostility or acts of God such as hurricanes,

floods, etc.

• Use of force or damage caused by external influences
• Partially or completely dismantled appliances

Obtaining Service:
When making a warranty claim, please have the original bill of purchase with purchase
date available. Once confirmed that your appliance is eligible for warranty service, all
repairs will be performed by a NewAir™ authorized repair facility. The purchaser will be
responsible for any removal or transportation costs. Replacement parts and/or units will be
new, re-manufactured or refurbished and is subject to the manufacturer’s discretion.

For technical support and warranty service, please call 1-855-9Newair or email