Sony FIU-900 - Manual (Page 22)

Page 22 Training Your Puppy Unit
7. Close the Add/Remove Programs dialog box.
8. Insert the Puppy® unit and direct the device installation routine (if prompted) to the
folder containing the “fiu900.inf” and “fiu900.sys” files.
9. Look in the Start Menu, Settings, Control Panel, Device Manager, under the Ports
(COM & LPT) heading, for the FIU-900 series driver to be sure it has installed
correctly.
10. Open SecureSuite System Settings. Double click on Authentication Methods. Right-
click in the right pane and choose Add Method. The FIU-900 should now be an option.
11. Choose the FIU-900 and click OK.
12. You will now be able to add the device as an authentication method within the
SecureSuite® XS Workstation software.
If this does not work, please uninstall the SecureSuite XS Workstation software completely,
and reinstall the software, being sure to insert the FIU-900 unit only when prompted.
Why is the FIU-900 not reading my fingerprint when I try to enroll or use the device?
Be sure…
…the FIU-900 unit is correctly inserted into the adapter and the adapter’s cable is firmly
plugged in to the adapter and the PC’s USB port.
…that your fingerprint is correctly placed on the device (see Section 1).
…if your finger is too dry, to touch your finger to your forehead or the side of your nose
and then place your finger on the unit. The oils will help the sensor to correctly read the
ridges and valleys of your fingerprint.
…if your finger is too moist, to rub your finger on your slacks or sleeve and then place
your finger on the unit.
I have a Windows® domain account, and the software will not allow me to use or enroll a
fingerprint. What’s wrong?
If you logon to a domain and are a domain user, SecureSuite XS Workstation will not allow you
to logon using the Puppy device without SecureSuite XS Server present on the domain (you can
still logon with a password). In order to use this software, you will need to have a local machine
account.
Why does my PC takes 5-10 minutes or longer to return to the logon prompt after I install
SecureSuite XS Workstation and reboot?
You probably forgot to turn off your virus detection software. Always be sure to disable anti-
virus software before installation.
How can I enroll more than 5 distinct users on the FIU-900?
SecureSuite XS Workstation ships with a license for 5 distinct users. In order to enable more
users, please contact Sony.