About using the optical disc drive(s) – Sony PCV-RX770 User Manual
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About Using The Optical Disc Drive(s)
Your computer may not be equipped with all of the hardware features listed in this section. To view the specific
hardware configuration for your system, see the online specifications sheet.
Why doesn't my optical drive tray open?
Use the Eject button
1.
Make sure the computer is turned on.
2.
Press the Eject button on the drive.
Use the My Computer icon
1.
Click Start in the Windows taskbar, then select My Computer.
2.
Right-click the appropriate optical drive icon.
3.
Select Eject from the shortcut menu.
Avoid using adhesive labels to identify your CD or DVD media. Adhesive labels may come off while the CD or DVD media
is in use in your optical drive(s) and may cause damage to the unit.
When I click an application icon, the message, "You must insert the application CD into your drive" appears and the
software does not start.
Some software applications require specific files that are located on the application's CD-ROM. Insert the disc and
try starting the program again.
Check to make sure you inserted the CD-ROM with the label side facing up.
Why can't I play a DVD or CD media?
After inserting your optical disc, wait a few seconds for it to be detected before trying to access it.
Verify that the disc is in the tray with the label side facing up.
Install your CD or DVD software according to the manufacturer's instructions.
If your drive reads some DVDs or CDs, but not others, check the shiny side of the disc for dirt or scratches.
To recover the CD or DVD software applications that are preinstalled on your computer, see
in the online User Guide for more information.
Why isn't my DVD playing properly?
If a region code warning appears when you are using the DVD player application, it may be that the region code of the DVD
you are trying to play is incompatible with the region code setting of your optical drive. A region code is listed on the disc
packaging. Region code indicators such as "1" or "ALL" are labeled on some DVDs to indicate the type of player that can
play the disc. Unless a "1" or "ALL" appears on the DVD or on its packaging, you cannot play the disc on this system.
If you hear audio but cannot see video, your computer's video resolution may be set too high. To improve video resolution,
verify that your screen area is set to 1024 x 768, using 32-bit color (preset factory default). To check your video resolution,
see the Troubleshooting topic,
How do I change the video resolution of my display?
If you see video but cannot hear audio, check all of the following:
Verify that your DVD player's mute feature is turned off.
Check the master volume setting in the Audio Mixer.
Check the volume settings on your computer speakers.
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