Using common solutions – Sony PCG-SR33 User Manual

Page 106

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VAIO® Notebook User Guide

106

Using Common Solutions

Common Solutions offers automated, One-Click Fixes to repair common
software problems. These solutions can integrate information such as knowledge
base articles and Frequently Asked Questions (FAQs). You can run One-Click
Fixes directly from VAIO Support Agent or from a Web browser.

1

Click the Common Solutions button. The Common Solutions dialog box
appears.

2

Double-click on the desired category to expand and view available
SupportActions.

VAIO Support Local Server (c:/program files/support.com...) provides a
list of SupportActions available on your notebook’s hard disk drive.

VAIO Support Local Server (http://sdcglobal4.sel.sony.com...) provides
a list of SupportActions available from the Internet.

Common Solutions dialog box (1st level)

Connect to the Internet before attempting to view the category, “Vaio Support Local
Server (http://sdcglobal4.sel.sony.com...).” This category is unavailable without an
Internet connection.

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