Troubleshooting software – Sony PCG-SR33 User Manual

Page 126

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VAIO® Notebook User Guide

126

If the message “There are no Digital Video devices connected to this
computer, or the power is off” appears, unplug the i.LINK cable and try
plugging it in again.

My PC card is not working.

Make sure the PC card is compatible with Microsoft

®

Windows

®

.

Use the Sony Notebook Setup utility to disable devices you are not currently
using.

If you are using two PC cards, use the Sony Notebook Setup utility to
disable the devices you are not currently using.

Troubleshooting Software

My software program stops responding or crashes.

Contact the software publisher or designated provider for technical support. See
Software Support Information.

When I click an application icon, the message “You must insert the application
CD into your optical drive” appears and the software does not start.

Some titles require specific files that are located on the application CD.
Insert the disc and try starting the program again.

Make sure you place the CD in the tray with the label side facing up.

I can not use the DVgate software.

If your notebook is using the Ultimate Battery Life profile for its power saving
mode, you cannot use DVgate or Smart Connect software. You must select
another profile.

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