Built-in motion eye camera, Why are captured images poor in quality – Sony VGN-FW170J User Manual

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Troubleshooting

Built-in MOTION EYE Camera

Why does the viewer window show no images or poor-quality images?

❑

The built-in

MOTION EYE

camera cannot be shared by more than one software application. If another software

application is using the camera, exit the application before using the built-in

MOTION EYE

camera.

❑

The video memory of your computer may have become insufficient for displaying images from the built-in

MOTION EYE

camera. Lowering the resolution or reducing the colors of the LCD screen might help.

❑

The viewer window may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is
normal and does not indicate a malfunction.

❑

If the problem persists, restart your computer.

Why are captured images poor in quality?

❑

The images captured under the fluorescent lamp may show reflection of the light.

❑

A dark portion in captured images may appear as a noise.

❑

If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See

On Using the Built-in MOTION

EYE Camera

(page 118)

.

Why do captured images contain dropped frames and audio interruptions?

❑

The effect settings on your software application may have caused dropped frames. See the help file on your software
application for more information.

❑

There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.

❑

The power management function of your computer may have been activated. Check the CPU performance.

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