Printing, Inting, What should i do if i cannot print a document – Sony VGN-FW170J User Manual

Page 161

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Troubleshooting

Printing

What should I do if I cannot print a document?

❑

Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and computer.

❑

Make sure your printer is compatible with the Windows operating system installed on your computer.

❑

You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.

❑

If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart
the computer.

❑

If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:

1

Click

Start

and

Control Panel

.

2

Click

Printer

under

Hardware

and Sound

.

3

Right-click the printer icon and select

Properties

.

4

Click the

Ports

tab.

5

Click to cancel the

Enable bidirectional support

check box.

6

Click

OK

.

This change to the settings disables the bidirectional communication functions of the printer, such as data transfer, status
monitoring, and remote panel.

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