Sony PCG-GRX670K - Manual (Page 250)

Troubleshooting the Mouse and Touch Pad
Why doesn't the computer recognize the USB mouse?
 If you are using a Sony USB mouse, make sure the mouse is securely plugged into the USB port.
 If you are using an external mouse, make sure the mouse is securely plugged into the USB port or the PS/2 port if
you are connecting it to the port replicator.
 If you are still experiencing problems, you may need to install or reinstall the mouse driver software. Use the
supplied Application Recovery CD to install the drivers. See
Using the Application Recovery CD(s) for more
information.
Why doesn't the pointer move when I use the USB mouse?
 Make sure another mouse was not installed.
 You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD(s). See
Using the Application Recovery CD(s) for more information.
 If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.
 If you still cannot use the pointer, restart the computer. You can restart the computer three different ways.
 Press the Windows key , and press U. When the Shut Down Windows window appears, press R to
select Restart, and press Enter.
 Press the Ctrl+Alt+Delete keys simultaneously. When the Windows Security window appears, press the
Right Arrow key to select Shut Down, and then press Enter. Use the Down Arrow key to select
Restart, and press Enter.
 Press and hold the power button. When the computer shuts down, press the power button again to restart
the computer.
Why doesn't the touch pad work properly?
 You may have disabled the touch pad without connecting a mouse to the computer. To enable the touch pad:
1. Press the Windows key , and then press P to open the Programs menu.
2. Press Enter.
3. Press the Down Arrow key to select Sony Notebook Setup, and press Enter.
4. Select Sony Notebook Setup again, and press Enter.
5. Press the Right Arrow key to select the Device tab.
6. Press the Tab key to select the left panel, and then press the Down Arrow key to select Pointing
Device.
7. Press Alt+S simultaneously. The Mouse Properties dialog box appears.
8. Make sure the Buttons tab is selected, and press the Up Arrow key and Down Arrow key to
change the button assignments. Press the Tab key to move between shortcut menus.
9. Press Enter to save your changes and close the dialog box.
 Restart the computer to activate the touch pad again.
 If your touch pad is interpreting a single tap as a double-click, adjust the button assignments. Follow these steps:
1. Press the Windows and the E keys. The My Computer window appears.
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