Frequently asked questions – Sony PCG-GRX670K User Manual

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Frequently asked questions

Why can't I print a document?

Make sure the printer is on, and the printer cable is securely connected to the ports on your printer and computer.
See

Connecting a printer

for more information.

Make sure the printer is compatible with the Microsoft

®

Windows

®

operating system installed on your computer.

You may need to install the printer driver software before you use the printer. See the instructions that came with
your printer for information about installing these drivers.

If the printer is not functioning after the computer resumes from a power saving mode (Standby or Hibernate), reset
the printer connection.

1.

Click Start, and point to Settings, then click Printers. The Printers window appears.

2.

Right-click the printer that is not functioning, and select Properties to open the Properties window.

3.

Click OK.

Change the default printer port setting, although this setting is generally correct for most printers.

1.

Click Start, and point to Settings, then click Printers. The Printers window appears.

2.

Right-click the printer, and select Properties from the shortcut menu.

3.

Select the Ports tab, and select a different LPT Port Number.

You may need to enable the computer's printer port.

1.

Click Start, and point to Settings and Control Panel, then click Sony Notebook Setup. The Sony
Notebook Setup
window appears.

2.

Click the Device tab.

3.

If it is not already selected, click the Printer Port check box.

4.

Click OK.

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