Frequently asked questions – Sony PCG-GRX670K User Manual

Page 69

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Frequently asked questions

Why doesn't the touch pad work properly?

You may have disabled the touch pad without connecting a mouse to the computer. To enable the touch pad:

1.

Press the Windows key

, and then press P to open the Programs menu.

2.

Press Enter.

3.

Press the Down Arrow

key to select Sony Notebook Setup, and press Enter.

4.

Select Sony Notebook Setup again, and press Enter.

5.

Press the Right Arrow key

to select the Device tab.

6.

Press the Tab key to select the left panel, and then press the Down Arrow key

to select Pointing

Device.

7.

Press Alt+S simultaneously. The Mouse Properties dialog box appears.

8.

Make sure the Buttons tab is selected, and press the Up Arrow key

and Down Arrow key

to

change the button assignments. Press the Tab key to move between shortcut menus.

9.

Press Enter to save your changes and close the dialog box.

Restart the computer to activate the touch pad again.

If your touch pad is interpreting a single tap as a double-click, adjust the button assignments. Follow these steps:

1.

Press the Windows

and the E keys. The My Computer window appears.

2.

Click the Tools menu, and select Folder Options. The Folder Options dialog box appears with the
General tab open.

3.

In the Click items as follows box, click to select Single-click to open an item (point to select).

4.

Click Apply.

If you are still experiencing problems, make sure another mouse was not installed.

You may need to use your Application Recovery CD(s) to reinstall the mouse drivers. See

Using the Application

Recovery CD(s)

for more information.

Why doesn't the pointer move when I use the touch pad or mouse?

Restart your computer. Follow these steps:

1.

Press the Windows key

.

2.

Press U. The Shut Down Windows dialog box appears.

3.

Press R to restart the computer.

4.

Press Enter.

If the computer does not restart,

1.

Press Ctrl+Alt+Delete simultaneously. The Windows Security dialog box appears.

2.

Press the Right Arrow

key to select Shut Down.

3.

Press Enter.

4.

Press R to select restart.

Page 69

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