Sony PCG-C1VP User Manual

Page 107

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Troubleshooting your Notebook

107

4

Press

to select Exit, then press to select Get Default Values.

The message “Load default configuration now?” appears.

5

Select Yes and press Enter.

6

Select Exit (Save Changes), and then press Enter. The message “Save
Configuration changes and exit now?” appears.

7

Select Yes, and then press Enter. The notebook restarts.

My notebook starts, but the message “Operating system not found” appears
and Windows does not start.

❑

Make sure there is no diskette in the floppy disk drive (non-bootable).

❑

If a non-bootable disk is in the drive, follow these steps:

1

Turn off the notebook, and then remove the disk.

2

Restart the notebook and confirm that Windows starts properly.

❑

If Windows still does not start, follow the steps below to initialize the BIOS:

1

Remove any disk from the floppy disk drive.

2

Remove any peripheral devices connected to the notebook.

3

Turn off the notebook and then turn it on.

4

Press the F2 key when the Sony logo appears. The BIOS setup menu
screen appears.

5

Press the directional arrow keys to select the Exit menu.

6

Press the arrow keys to select “Get Default Values” and then press
Enter. The message “Load default configuration now?” appears.

7

Select Yes, then press Enter.

8

Use the directional arrow keys to select “Exit” (Save Changes), and then
press Enter. The message “Save configuration changes and exit now?”
appears.

9

Select Yes, then press Enter. The notebook restarts.

If your notebook continues to display the message “Operating system not found,”
and Windows does not start, contact Sony Customer Support.

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