Sony FWD-S42E1 - Manual (Page 72)

32 GB
Troubleshooting
Check whether the 1 indicator is flashing red.
When it is flashing
The self-diagnosis function is activated.
1 Check how many times the 1 indicator flashes and how long it stops flashing.
For example, the indicator flashes 2 times, stops flashing for 3 seconds, and flashes 2 times.
2 Press 1 button on the display and the main power switch to switch off the power, then disconnect the
AC power cord.
Inform your dealer or Sony service center of how the indicator flashes (the number of flashes and the duration
of light out).
When it is not flashing
1 Check the items in the table below.
2 If the problem still persists, have your display serviced by qualified personnel
Other Information
Problem Possible Remedies
The power button and control
buttons on the display do not work. • Check “Control Setting” (page 26).
The power will not come on even if
the 1 button is turned ON, or the
ON button on the remote control is
turned ON. • Check that the main power switch is not turned “OFF.” (page 11)
No signal is output from the HD-
SDI OUT connector of the BKM-
FW16. • There is no HD-SDI OUT output when this device is in standby
status or the AC power supply is switched off.
No picture.
No picture. • Check the connection between the video equipment and the display.
• Check the settings of “RGB/YUV” (page 27).
• Try switching input using the INPUT button of the display, or the
remote control (page 11, 13).
The display turns off
automatically. • Check if “Timer Setting” is activated (page 26).
• Check if the “Auto Shut Off” function is set to “On” (page 27).
• Check if the room temperature is above 40°C.
Poor picture.
No color/Dark picture/The
picture is too bright/Color is not
correct/The picture gradually
becomes dark/Horizontal noise
appears on the picture • Press PICTURE button to select the desired “Picture Mode” (page 13).
• Adjust the “Picture Mode” options in the “Picture/Sound” settings
(page 22).
• Check the condition of the signal cable.
• Check if the room temperature is above 40°C.
• Check the settings in “ECO mode.” (page 26)
The whole screen is tinged
green or purple. • Check whether the “RGB/YUV” settings are incorrect (page 27).
No sound/Noisy sound.
Picture displayed, no sound. • Check the volume control.
• Press
button on the remote control or + button so that
Muting disappears from the screen (page 14).
• Check “Speaker Out” settings (page 26).