Troubleshooting, Websites for compatible, Devices and dedicated – Sony MHC-V5 User Manual

Page 40: Applications troubleshooting

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MHC-V5.GB.4-531-350-

11(1)

40

GB

Websites for

compatible devices and

dedicated applications

Check the websites below for the
latest information about compatible
USB and BLUETOOTH devices as well
as available applications.

For customers in Latin America:
<http://esupport.sony.com/LA>
For customers in the United States:
<http://www.esupport.sony.com/>

Troubleshooting

Should you encounter a problem
with your system, find your problem
in the troubleshooting checklist
below and take the corrective
action.
If the problem persists, consult your
nearest Sony dealer.

Note that if the service personnel
changes some parts during repair,
these parts may be retained.

If “PROTECT XX” (X is a
number) appears on the
display

Immediately unplug the AC
power cord, and check the
following items.

ˎ

Is anything blocking the
ventilation holes of the
system?

ˎ

Is the USB port short-circuited?

After you have checked these
above items and found no
problems, reconnect the AC
power cord, and turn on the
system. If the issue persists,
contact your nearest Sony dealer.

General

The system has entered standby
mode.

ˎ

This is not a malfunction. The
system enters standby mode
automatically in about 15 minutes
when there is no operation or
audio signal output (page 38).

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