AT&T 1772 - Manual (Page 4)

If this answering system does not work
properly, try the following suggestions
before seeking repair assistance.
MESSAGE WINDOW IS BLANK
Make sure the power transformer is
securely plugged into an electrical outlet
not controlled by a wall switch.
Use only the power cord supplied
with your system. If you need a
replacement cord, call 1 800 722-9125.
Press
O to make sure the system is
turned on.
MESSAGES ARE INCOMPLETE
❥ The system accepts messages only up to
4 minutes long.
❥ If the caller pauses for more than 7
seconds, the system stops recording and
disconnects the call.
❥ If the system’s memory fills up during a
message, the system stops recording and
disconnects the call.
SYSTEM DOES NOT ANSWER AFTER
CORRECT NUMBER OF RINGS
❥ If the Toll Saver feature is on, the number
of rings changes from four to two when
you have new messages waiting. See
“Ring Select.”
❥ In some cases, the system might be
affected by the ringing system used by the
local telephone company.
❥ If the system’s memory is filled with
messages, or the system is off, or no AO
announcement is recorded, the system
answers after 10 rings.
LO BATT DISPLAYED
The batteries might be missing, low on
power, or incorrectly installed.
SYSTEM DOES NOT DISCONNECT
WHEN PHONE IS ANSWERED
To stop the system, press and release the
phone switchhook, or press
S on the
system.
SYSTEM DOES NOT RESPOND TO
REMOTE COMMANDS
❥ When you dial a number from a touch
tone phone, you should hear tones. If you
hear clicks instead, the phone is not a touch
tone telephone. In that case, you can use
voice-activated commands.
❥ The answering system might not detect
the Remote Access Code while your
announcement is playing. Try waiting until
the announcement is over before entering
the code.
❥ There might be noise interference on the
phone line you are using. Press dial buttons
firmly.
❥ Make sure you are entering your Remote
Access Code correctly.
❥ Your Remote Access Code might have
reverted to the factory setting of 10. This
happens if there is an AC power failure at
your home and the system’s battery is
either low on power or not installed.
NUMBER IN MESSAGE WINDOW
FLASHES
Check your announcement; announce-
ments might have been lost in a power fail-
ure when battery power was low.
I N C A S E O F D I F F I C U L T Y
!
OTHER PROBLEMS
❥ If the system malfunctions, make sure
you have followed all the instructions in
this manual to try to correct the problem.
❥ If you cannot correct the problem, press
r.
❥ If there is a problem with the system,
pressing
r will reset the system and
delete any messages as well as your
announcement. Reset the clock and
rerecord the announcement, and your
system should be ready to answer calls and
record messages.
❥ If the system is okay, pressing
r has
no effect.