Useful information – Panasonic KXTG7873 User Manual

Page 72

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Problem

Cause/solution

I cannot make a call using the
landline.

R The dialing mode may be set incorrectly. Change the

setting (page 16).

R The cellular line only mode is turned on. Turn it off

(page 19).

I cannot make long distance
calls.

R Make sure that you have long distance service.

Caller ID/Talking Caller ID

Problem

Cause/solution

Caller information is not
displayed.

R You must subscribe to Caller ID service. Contact your

service provider/telephone company for details.

R If your unit is connected to any additional telephone

equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.

R If you use a DSL/ADSL service, we recommend

connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.

R The name display service for landline calls may not be

available in some areas. Contact your service provider/
telephone company for details.

R Other telephone equipment may be interfering with this

unit. Disconnect the other equipment and try again.

Caller information is displayed
or announced late.

R Depending on your service provider/telephone company,

the unit may display or announce the caller’s information
at the 2nd ring or later.

R Move closer to the base unit.

Caller information is not
announced.

R The ringer volume for landline is turned off. Adjust the

ringer volume (page 39, 42).

R The ringer volume for cellular line is turned off. Adjust the

ringer volume (page 38, 42).

R When one handset is selected to ring for cellular calls,

other units do not announce caller information. To change
the selection, see page 18.

R The Talking Caller ID feature is turned off. Turn it on

(page 40, 42).

R The ring as cell mode is set to “On (without Talking

CID)”. To change the mode, see page 18.

R The number of rings for the answering system is set to “2

rings” or “Toll saver”. Select a different setting
(page 61).

R Your unit does not announce caller information if

– the base unit or 2 or more handsets are on a call.
– a headset is in use.

72

For assistance, please visit http://www.panasonic.com/help

Useful Information

TG78xx(en)_1210_ver101.pdf 72

2012/12/10 21:19:32

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