Panasonic RP-BTGS10-K - Manual (Page 22)

VQT5C48
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Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO)
Limited Warranty Coverage (For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the
length of the period indicated on the chart below, which starts with the date of original
purchase (“warranty period”), at its option either (a) repair your product with new or
refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
the warrantor.
Product or Part Name Parts Labor
Accessories 90 Days Not Applicable
Batteries (Non-rechargeable batteries are
not warranted.)
10 Days Not Applicable
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. This Limited Warranty excludes both
parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet).
This warranty only applies to products purchased and serviced in the United States or
Puerto Rico. This warranty is extended only to the original purchaser of a new product
which was not sold “as is”.
Mail-In Service-- Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
www.panasonic.com/repair.
When shipping the unit, carefully pack, include all supplied accessories listed in the
Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton
box. When shipping Lithium Ion batteries please visit our Web Site at
www.panasonic.com/BatteryHandling as Panasonic is committed to providing the most up
to date information. Include a letter detailing the complaint, a return address and provide
a daytime phone number where you can be reached. A valid registered receipt is required
under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED
WITHOUT SUCH PROOF OF PURCHASE.
Panasonic Products Limited Warranty