Panasonic HX-A100D - Manual (Page 120)

120 HD Writer WE
Other
Troubleshooting
Startup
Symptom Corrective Action
The software does not start.
Windows ® 8 / Windows ® 7 / Windows Vista ® :
Log on with an administrator account or a standard user account before using this software.
The software will not function with a Guest account.
Windows ® XP:
Log on with an administrator account before using this software.
●
Multiple users cannot start the software at the same time. Make sure another user has not
started the software.
●
It takes time for the software to start, or the software may not start, if there are any damaged
or corrupted videos.
●
Installation of the necessary modules may not be completed, so please restart the PC.
●
Check the display resolution setting, and use a display setting that is 1024x768 or higher.
Also, if the text font size is set to a value higher than the default 100%, the font size must be
reduced or the display setting must be changed to an even higher resolution.
Application startup is slow.
Startup may be slow on PCs that are not connected to the Internet.
Check whether the PC can connect to the Internet.
The screen saver or the power-saving
functions do not operate.
While this software is started, the screen saver or the power-saving functions (function to make
the PC enter the standby or sleep modes after a certain time has elapsed without any operation
on the PC) are disabled.