Panasonic HX-A100D - Manual (Page 122)

122 HD Writer WE
Other
Troubleshooting
Symptom Corrective Action
Videos do not play back properly.
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Close any other software that is running.
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Update the device driver for the sound card or video card.
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Videos played may have frame drops, color-dulling or a jerky effect depending on the
[Windows Aero] functions of Windows Vista ® or Windows ® 7, the environment of the PC
in use or the videos themselves. Also, there may be noise in the sound or videos may not
be played back smoothly at the point where the resolution of the image and the sound are
switched.
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Even in an environment that is fully capable of playing back high-quality, high-definition
motion pictures, if [Windows Aero] is set in Windows Vista ® or Windows ® 7, high-definition
motion pictures may not be played back smoothly.
To cancel [Windows Aero]:
-In Windows ® 7: From the start menu, click [Control Panel] → [Change the theme], and then select
a theme from [Basic and High Contrast Themes].
-In Windows Vista ® : From the start menu, click [Control Panel] → [Customize colors] → [Open
classic appearance properties for more color options], and in [Appearance Settings] → [Color
scheme], select an option other than [Windows Aero].
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The frame rate may drop for playback if the processing performance of the computer is
inadequate, preventing smooth playback.
When the check box for [Hardware
acceleration] (→115) is selected, videos
are not played back properly.
Try updating the video card device driver. (For instructions on how to update the device driver,
consult your PC or video card manufacturer.)
The check box for [Hardware
acceleration] (→115) cannot be selected
because the function is disabled.
Your computer is not compatible with DXVA2.0. It might become compatible if you update the
video card device driver.
(For details on DXVA2.0 compatibility and instructions on how to update the device driver,
consult your PC or video card manufacturer.)
Voice is not audible.
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Windows Vista ® / Windows ® 7: From the start menu, select [Control Panel] → [Hardware and
Sound] → [Sound] → [Speakers], and then click [Properties]. Confirm that [Use this device
(enable)] is selected in [Device usage] on the [General] tab, or that [Speakers] and [Line
input] are not muted on the [Levels] tab.
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Windows ® XP: Confirm that [Volume Control] and [Line input] are not muted in [Volume
Control] window of the PC.
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Voice will not play back while the image is paused.