Troubleshooting – AT&T E5812B User Manual

Page 53

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50

ɇŽŽƒŒ‚‡–

Troubleshooting

The answering
s y s te m d o e s
not respond to
remote com-
mands

ƨ ‰ƒ‘“ƒ—“ƒ‹’ƒƒ‘‘‚ƒ‡‘ƒ’ƪŽ…ƒǐǍƫƓ
ƨ ‰ƒ ‘“ƒ —“ ƒ ŠŠ‡Œ… „‹  ’“†ƕ’Œƒ ’ƒŠƒŽ†ŒƒƓ

When dialing a number, you should hear tones. If you hear
clicks, then it is not a touch-tone telephone and cannot
activate the answering system.

ƨ †ƒŒ‘•ƒ‡Œ…‘—‘’ƒ‹‹—Œ’‚ƒ’ƒ’’†ƒƒ‹’ƒƒ‘‘

code when your announcement is playing. Wait until the
announcement is over before entering the code.

ƨ †ƒƒ‹—€ƒ‡Œ’ƒ„ƒƒŒƒŒ’†ƒ’ƒŠƒŽ†ŒƒŠ‡Œƒ—“ƒ

using. Press the dial pad keys firmly when dialing.

The answering
system does not
answer after the
correct number
of rings

ƨ ‰ƒ‘“ƒ’†ƒŒ‘•ƒ‡Œ…‘—‘’ƒ‹‡‘ŒƓ†ƒŒ’†ƒŒ‘•ƒ-

ing system is on, the red light on the ANSWER ON key
should be lit.

ƨ „ ’ŠŠ ‘”ƒ ‡‘ ’‡”’ƒ‚Ɛ ’†ƒ Œ“‹€ƒ „ ‡Œ…‘ †Œ…ƒ‘ ’

two when there are new messages waiting (page 36).

ƨ „’†ƒ‹ƒ‹—‡‘„“ŠŠ‡„’†ƒŒ‘•ƒ‡Œ…‘—‘’ƒ‹‡‘„„Ɛ’†ƒ

system will answer after ten rings. If the memory is full,
you need to delete some old messages in order to make
room for new messages.

ƨ Œ‘‹ƒ‘ƒ‘Ɛ’†ƒŒ‘•ƒ‡Œ…‘—‘’ƒ‹‹—€ƒ„„ƒ’ƒ‚€—

the ringing system used by the local telephone company.

The answering
system does not
record message

ƨ ‰ƒ‘“ƒ’†ƒŒ‘•ƒ‡Œ…‘—‘’ƒ‹‡‘ŒƓ
ƨ „’†ƒ‹ƒ‹—‡‘„“ŠŠ’†ƒ‘—‘’ƒ‹•‡ŠŠŒ‘•ƒ„’ƒ’ƒŒ‡Œ…‘

and announce “Memory full. Enter remote access code.”
You need to delete some old messages in order to make
room for new messages.

The messages
on the answer-
ing system are
incomplete

ƨ „  ŠŠƒ ƒ†ƒ‘ ’†ƒ ‹–‡‹“‹ ƒ‚‡Œ… ’‡‹ƒ „ „“

minutes, for each message, the system will disconnect and
part of the message may be lost.

ƨ „’†ƒŠŠƒŽ“‘ƒ‘„‹ƒ’†Œ‘ƒ”ƒŒ‘ƒŒ‚‘Ɛ’†ƒ‘—‘-

tem stops recording and disconnects the call.

ƨ „’†ƒ‹ƒ‹—Œ’†ƒ‘—‘’ƒ‹€ƒ‹ƒ‘„“ŠŠ‚“‡Œ…‹ƒ‘-

sage, the system stops recording and disconnects the call.

ƨ „ ’†ƒ ŠŠƒƛ‘ ”‡ƒ ‡‘ ”ƒ— ‘„’Ɛ ’†ƒ ‘—‘’ƒ‹ ‹— ‘’Ž

recording and disconnect the call.

The messages
on the system
are very difficult
to hear

ƨ ƒ‘‘ VOLUME on the telephone base to increase the

speaker volume.

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