CatEye MSC Series Download Kit - Manual (Page 35)

e-Train Data View™ 35
Troubleshooting
Check the following points if there seems to be a problem.
Data can not be downloaded from the MSC unit
Is the interface unit correctly connected to the Macintosh?
Refer to page 29 and check the hardware connection again.
When the switch is turned ON, does the indicator lamp light up?
If the indicator does not light up, the batteries are dead or else not inserted properly.
Replace the batteries or reinsert them in the correct positions.
Is the select switch of the interface unit in the correct position?
For 2Dx and 3Dx units, the switch should be in the C position.
Is the MSC unit correctly mounted on the interface unit?
Refer to page 30 and check that the mounting position is correct.
Is the e-Train Data communications port set correctly?
Select [Tools] - [Download] from the menu bar and select the correct communications port.
Is the MSC unit displaying the readout screen of the function you wish to download?
When the readout screen is displayed on the MSC unit, pressing and holding the LAP
button will start the download. At the time download starts, the data will begin to pass
quickly across the MSC unit screen.
If the data does not pass across the MSC unit screen, refer to page 31 or to the MSC
unit user's manual and make sure the MSC unit is properly prepared.
Are the MSC unit or interface unit contact points dirty?
Clean the contact points.
Download begins but an error occurs while downloading. Download is not completed.
Are the MSC unit or interface unit contact points dirty?
Clean the contact points.
It is possible that the connections of the MSC unit or interface unit contact points are loose.
Try pressing the MSC unit down on the interface unit while downloading.
The horizontal graph scale is not displayed.
Select [Tools] - [Graph Settings] from the menu bar. Insert a check in the "Show La-
bels" checkbox.
The printouts are all in grayscale, not color.
Select [Edit] - [Preferences] from the menu bar. Remove the check from the "Printing
in Grayscale" checkbox.
The graph lines extend outside the top or bottom of the graph area frame.
The graph upper limit value is too small.
Follow the instructions on page 21 for setting the vertical scale. Increase the upper
limit value for the graph item which extends outside the frame.