j5 create JUA350 - USB 3.0 HDMI Display Adapter - Manual (Page 53)

USB DISPLAY ADAPTER
USER MANUAL
52
TECHNICAL SUPPORT
If you have any issue using this product please follow instruction below before
returning this product to the store.
1. The User Manual
It contains the detail instruction and troubleshooting section. Many common
issues can be easily resolved by reading the user manual.
2. Online Support
Please visit the j5 create website (www.j5create.com) to find the latest software
for your device. If you are still experiencing the same issue, you can submit a
description of your problem via email
[email protected] . Our j5 create
technical service support team will reply to you within the next 24 business hours.
3. Telephone Support
Please feel free to call us at +1 888-689-4088 and one of our support technicians
will be happy to assist you
Customer Service:
Toll free number:+1 888-988-0488
Technical Support:
Toll free number: +1 888-689-4088
Email: [email protected]
Please contact Technical Support during business hours. 10:00AM-6:00PM E.S.T
Monday- Friday for further assistance.