AT&T 964 - Manual (Page 3)

• Check to be sure your box contains:
1 Telephone
1 Handset
1 Handset cord
1 Mounting base
2 Seven-foot line cords
1 Eight-inch line cord
1 Power adapter
1 Warranty insert
1 9V battery
1 User’s Manual
• You must have a modular telephone jack and an electrical outlet
not controlled by a wall switch near where you’re installing the
phone.
• The total length of telephone wiring used in this system is
important. If the total length of telephone wiring is more than
600 feet, you may need to use a special filter device. You can call
1 800 222–3111 for information about this filter. You’ll need to
contact a professional to install this filter.
• Identify the number of phone lines you’ll use.
• Plan the layout of your phone system and decide which phone(s)
will be the Auto-Attendant(s).
• All connected phones must have the same Line 1 phone number
for the Intercom and Page features to work.
• Assign a different Intercom Extension Number (11 through 22) to
each 964 telephone. You’ll need to do this individually at each
telephone.
• Decide if you want a private line. A private line does not appear
on all connected phones.
• You must subscribe to combined Caller ID with Call Waiting as a
single service to see Caller ID information for Call Waiting calls.
Check with your local telephone company for availability.
• Choose your setting for each system feature. You will need to
program the features during installation (see “Features List”).
CONTENTS
3 2
Answering a Single-phone Page ..........40
Switching Between an Intercom
Call and a Single-phone Page..........41
Ending an Intercom or Page Call .........41
Paging All Phones ................................41
Answering an All Page .........................41
Making an Intercom
Conference Call ..............................42
Room Monitor .....................................42
CALLER ID OPERATION...................43
Call Waiting.........................................44
Calls Received on Two or
More Lines Simultaneously .............45
Message Waiting and
NEW CALLS Light ...........................46
Call List ...............................................46
Display Messages ................................47
Removing Calls from Call List ............48
Dialing a Number from Call List.........49
Saving a Number from Call List
to the Directory ..............................49
Time/Date...........................................50
Reset COVM Indicator........................50
ANSWERING SYSTEM
(D-TAD) Operation......................51
Turning the Answering System
On/Off ............................................52
Entering D-TAD Mode ........................52
Reviewing the Outgoing
Announcement ...............................52
Recording an Outgoing
Announcement ...............................53
Erasing the Outgoing
Announcement ...............................53
Monitoring Incoming Calls.................53
Listening to Your Messages.................53
Removing Messages............................55
Recording a Memo .............................55
Two-Way Recording............................56
Audible Message Alert.........................56
Toll Saver ............................................56
ANSWERING SYSTEM
Auto-Attendant Operation .........57
Turn Auto-Attendant Function
On/Off ............................................59
Auto-Attendant Sequence for
Callers .............................................59
Reviewing an Auto-Attendant
Outgoing Message ..........................60
Recording an Auto-Attendant
Outgoing Message ..........................60
Removing an Auto-Attendant
Outgoing Message ..........................60
Using Multiple Auto-Attendants..........60
ANSWERING SYSTEM
Remote Operation......................61
Connect with the
Answering System ..........................61
Remote Commands ............................62
ADDING A FAX MACHINE ................63
Multi-Phone System .............................63
Single Phone........................................64
Using a Fax Switch ..............................64
IN CASE OF DIFFICULTY..................65
EXPANDING THE 964 SYSTEM ........69
Line Groups .........................................69
Private Lines ........................................70
CENTREX OPERATION.....................71
Setup Checklist....................................71
Enabling the Console Phone ...............71
Console Operation ..............................71
Setting Ring Delay Duration..................72
Answering a Delayed Ring ...................72
Picking Up Another Station’s Line......72
INDEX ............................................73
BEFORE YOU BEGIN