ADTRAN Cable T1 ESF CSU ACE - Manual (Page 10)

10 T1 ESF CSU Rackmount User Manual 61202066L1-1B
Customer Service, Product Support Information, and Training
ADTRAN will replace or repair this product within the warranty period if it
does not meet its published specifications or fails while in service. Warranty
information can be found at
www.adtran.com/warranty .
A return material authorization (RMA) is required prior to returning equipment to
ADTRAN. For service, RMA requests, training, or more information, use the contact
information given below.
Repair and Return
If you determine that a repair is needed, please contact our Customer and Product
Service (CAPS) department to have an RMA number issued. CAPS should also be
contacted to obtain information regarding equipment currently in house or possible
fees associated with repair.
Identify the RMA number clearly on the package (below address), and return to the
following address:
Pre-Sales Inquiries and Applications Support
Your reseller should serve as the first point of contact for support. If additional pre-
sales support is needed, the ADTRAN Support web site provides a variety of support
services such as a searchable knowledge base, latest product documentation,
application briefs, case studies, and a link to submit a question to an Applications
Engineer. All of this, and more, is available at:
CAPS Department (256) 963-8722
ADTRAN Customer and Product Service
901 Explorer Blvd. (East Tower)
Huntsville, Alabama 35806
RMA # _____________
http://support.adtran.com