Kodak 4 MP User Manual

Page 85

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Troubleshooting

www.kodak.com/go/support

78

Camera cannot
connect to the
expected EasyShare
software

Authentication in EasyShare software is needed the first time
connecting. Click the Help button in the Kodak EasyShare
software for details.

The Enable Wireless Connection option in EasyShare software is
not checked. Click the Help button in the Kodak EasyShare
software for details.

EasyShare software is not running. Open EasyShare software.
Once open, you may close the active session, however make sure
the Kodak logo appears in your system tray.

EasyShare software is not installed. Load the EasyShare software
CD that came with the camera or download from the Web
(

www.kodak.com/go/easysharesw

).

The camera is connected to the wrong wireless router using the
same setting.

The EasyShare software is an older version that doesn’t support
wireless service. Load the software CD that came with the
camera, or download the latest software from the Web
(

www.kodak.com/go/easysharesw

).

The computer is on a different network. Configure your computer
and camera network settings so they match.

There is a problem with the network (see above).

Problem

Cause and/or solution

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