Kodak 4 MP User Manual

Page 85

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Troubleshooting

www.kodak.com/go/support

78

Camera cannot
connect to the
expected EasyShare
software

■

Authentication in EasyShare software is needed the first time
connecting. Click the Help button in the Kodak EasyShare
software for details.

■

The Enable Wireless Connection option in EasyShare software is
not checked. Click the Help button in the Kodak EasyShare
software for details.

■

EasyShare software is not running. Open EasyShare software.
Once open, you may close the active session, however make sure
the Kodak logo appears in your system tray.

■

EasyShare software is not installed. Load the EasyShare software
CD that came with the camera or download from the Web
(

www.kodak.com/go/easysharesw

).

■

The camera is connected to the wrong wireless router using the
same setting.

■

The EasyShare software is an older version that doesn’t support
wireless service. Load the software CD that came with the
camera, or download the latest software from the Web
(

www.kodak.com/go/easysharesw

).

■

The computer is on a different network. Configure your computer
and camera network settings so they match.

■

There is a problem with the network (see above).

Problem

Cause and/or solution

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