Synchronization and transfer – Kodak 4 MP User Manual

Page 86

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79

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Troubleshooting

Synchronization and transfer

Problem

Cause and/or solution

Synchronization/
transfer stops or does
not start

■

The computer has entered standby or hibernation.

■

The camera is disconnected (during authentication and setup),
possibly due to:

– Camera turning off
– Distance (weak signal)
– Interference (such as a microwave oven or a cordless

telephone)

– The wireless router shutting down
– Wi-Fi card not properly inserted

■

Synchronization/transfer is not set in EasyShare software (see
EasyShare software Help for details).

■

Set up and authenticate the camera on EasyShare software (see
EasyShare software Help for details).

Synchronization/
transfer is slow

■

The network is slow possibly due to:

– Distance (weak signal)
– Interference (such as a microwave oven or a cordless

telephone)

■

The computer is slow, possibly due to:

– Processing other tasks
– Disk space is full
– Low processor speed

■

The wireless router is set to slow transfer rate.

Incomplete transfer or
missing images

■

There is not enough disk space left on the computer.

■

The transfer was interrupted (see above).

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