Konica Minolta magicolor 4750EN-4750DN - Manual (Page 231)

Solving Problems with Media Misfeeds 9-24
Media is
misfeeding. The media is not cor-
rectly positioned in
the tray. Remove the misfed media and reposi-
tion the media properly in the tray.
The number of sheets
in the tray exceeds
the maximum
allowed. Remove the excess media and reload
the correct number of sheets in the
tray.
The media guides are
not correctly adjusted
to the media size. Adjust the media guides in the tray to
match the size of the media.
Warped or wrinkled
media is loaded in the
tray. Remove the media, smooth it out, and
reload it. If it still misfeeds, do not use
that media.
The media is moist
from humidity. Remove the moist media and replace it
with new, dry media.
Envelopes are loaded
in Tray 2, 3. Envelope must be loaded in Tray 1
only.
Labels, letterhead,
postcards, thick
stock, or glossy are
loaded in Tray 3. Labels, letterhead, postcards, thick
stock, or glossy must be loaded in Tray
1 or 2.
Custom-sized media
is loaded in Tray 3. Custom-sized media can be loaded in
Tray 1 or 2.
See “Media Specifications” on
page 6-2.
The recommended
label sheet is facing
the wrong way in Tray
1 or 2. Load the label sheets according to the
manufacturer’s instructions.
Envelopes are facing
the wrong way in
Tray 1. Load the envelopes in Tray 1 so the
flaps are facing up.
Media is
misfeeding. Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used. Use KONICA MINOLTA-approved
media.
See “Media Specifications” on
page 6-2.
The media roller is
dirty. Clean the media supply roller.
For more details, refer to “Media Roll-
ers” on page 8-5.
Symptom Cause Solution