Esata device – Toshiba Portege A600 User Manual

Page 173

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User’s Manual

8-17

Troubleshooting

eSATA device

In addition to the information in this section, please also refer to the

documentation supplied with your eSATA device.

Additional memory module

Please also refer to Chapter 3,

Hardware, Utilities and Options

, for further

information on installing and removing memory modules.

Problem

Procedure

eSATA device does not

work

Remove the eSATA device from the computer

and then reconnect it to a free port it in order to

ensure it is firmly attached.
A connected eSATA device may not be

recognized if it is connected to the computer's

eSATA/USB combo port while the computer is in

Sleep Mode or Hibernation Mode. If this occurs,

disconnect the eSATA device and then reconnect

the device while the computer is turned on.
Ensure that any required eSATA device drivers

are properly installed - to achieve this you should

refer to both the device documentation and the

operating system documentation.
If you are still unable to resolve the problem,

contact your reseller, dealer or service provider.

Problem

Procedure

If you install a memory

module that is not

compatible with the

computer, the Power

indicator will flash (on

for 0.5 seconds, off for

0.5 seconds) in the

following way;
If there is an error:

repeatedly flashes

orange twice, then

white or green once.

In the event the Power indicator flashes when

the computer is turned on, you should first check

that the installed memory module(s) are

compatible with the computer. If there is an error

with a compatible memory module, there is a

possibility the memory module is damaged.
If you determine that an incompatible module

has been installed, you should follow the steps

as detailed below:
1. Turn off the computer.
2. Disconnect the AC adaptor and all peripheral

devices.

3. Remove the battery pack.
4. Remove the incompatible memory module.
5. Install the battery and/or connect the AC

adaptor.

6. Turn on the computer.
If you are still unable to resolve the problem,

contact your reseller, dealer or service provider.

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