Modem – Toshiba Tecra M11 User Manual

Page 175

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User’s Manual

8-20

Troubleshooting

Modem

Check to see if the external monitor is

connected.
When the external monitor is set as the primary

display device in extended desktop mode, it will

not display when the computer wakes up from

Sleep Mode if the external monitor has been

disconnected while in Sleep Mode.
To keep this from happening, do not disconnect

the external monitor while the computer is in

Sleep or Hibernation Mode.
Remember to turn off the computer before

disconnecting the external monitor.
When the display panel and an external monitor

are set to clone mode and they are turned off by

the timer, the display panel or the external

monitor may not display when turned on again.
If this occurs, press FN + F5 to re-set the display

panel and external monitor to clone mode.

Display error occurs

Check that the cable connecting the external

monitor to the computer is firmly attached.
If you are still unable to resolve the problem,

contact your reseller, dealer or service provider.

Problem

Procedure

This information is applicable to the models equipped with a built-in

modem.

Problem

Procedure

Communication

software can’t

initialize modem

Make sure the computer's internal modem

settings are correct - please refer to the Phone

and Modem Options link within the Windows

Control Panel.

You can hear a dial

tone but can’t make a

call

If the call is going through a Private Branch

Exchange (PBX), take care to ensure that the

communication application's tone dial detection

feature is disabled.

You place a call, but a

connection can’t be

made

Make sure that the settings are correct within

your communication application.

After making a call

you can’t hear a ring

Ensure that the communication application's tone

or pule dialling selection feature is set correctly.

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