BlueAnt BLUEANT Z9 - Manual (Page 10)

9
Troubleshooting
1. How do I re-connect my Z9?
Press the MFB button once shortly to re- connect to the first paired phone.
(Voice dial will be activated if enabled in phone, short press MFB to cancel this). Short
press the Vol Up & Vol Down together to disconnect.
2. Why won’t my Z9 go into pairing mode?
If you have already paired 3 different phones to the Z9 you will need to reset it to pair a new
device. To Reset the Z9, Short press all three buttons, this will delete all pairing information
and enter pairing mode.
The Z9 sometimes requires a few seconds to establish a connection.
Please be patient while devices are searching.
3. The Z9 won’t reset. What can I do?
Ensure that the Z9 is not connected to any phone and press the Volume up, Volume down
and the MFB together to reset. If this does not resolve your issue please contact Technical
Support.
4. Is my Z9 charged?
The LED will blink red instead of Blue when the battery is low.
A constant red light will show when the headset is plugged in and charging. It will turn off
when fully charged.
If the Z9 is turned on while charging you will see a purple flash while charging.
5. Why can’t I hear any sound from the Speaker?
The phone’s memory may have become corrupt and can be fixed by rebooting the phone. If
this does not resolve the issue, delete the pairing information and re-pair.