Belkin F1DP108AEA User Manual

Page 47

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44

Troubleshooting

The server does not detect a keyboard and I get a keyboard error reported

at boot–up.

• Check that the keyboard cable on the Server Interface Module is completely

connected to your server. Tighten any loose connections.

• If you are using the keyboard software that was included with your keyboard,

uninstall it and then reinstall the standard Microsoft keyboard driver.

The mouse is lost when I switch to a different port.

• Check that the mouse you are using is connected properly to the console port

of the SMB CAT5 KVM Switch.

• Check that the mouse cable on the Server Interface Module is completely

connected to your server. Tighten any loose connections.

• If you are using a mouse driver that was included with your mouse, uninstall it

and install the standard Microsoft mouse driver.

• Make sure the mouse works when directly plugged into the server.
• If the server is coming out of standby mode, allow up to one minute to regain

mouse function.

• De-activate power-management schemes on the PC with which you are

experiencing problems.

• Try a different mouse.

The mouse is not detected at boot-up.

• Check the cables and make sure that they are inserted correctly.

The server boots up, but the mouse does not work.

• Make sure the mouse is plugged in properly.
• Make sure the mouse works when directly plugged into the server. Rebooting

may be necessary when trying this.

• Try a different mouse.

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