Troubleshooting, Tv channel issues, Picture issues – Philips 231T1SB-00 User Manual

Page 29: General tv issues

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TV channel issues

Previously installed channels do not appear in

the channel list:

Check that the correct channel list is

selected.

No digital channels were found during the

installation:

Check that the TV supports DVB-T or

DVB-C in your country. See the listed

countries on the back of the TV.

Picture issues

The TV is on, but there is no picture:

Check that the antenna is properly

connected to the TV.

Check that the correct device is selected

as the TV source.

There is sound but no picture:

Check that the picture settings are

correctly set.

There is poor TV reception from an antenna

connection:

Check that the antenna is properly

connected to the TV.

Loud speakers, unearthed audio devices,

neon lights, high buildings and other large

objects can influence reception quality.

If possible, try to improve the reception

quality by changing the antenna direction

or moving devices away from the TV.

If reception on only one channel is poor,

fine tune this channel.

There is poor picture quality from connected

devices:

Check that the devices are connected

properly.

Check that the picture settings are

correctly set.

The TV did not save your picture settings:

Check that the TV location is set to the

home setting. This mode offers you the

flexibility to change and save settings.

10. Troubleshooting

This section describes commonly encountered

issues and accompanying solutions.

General TV issues

The TV does not switch on:

Disconnect the power cable from the

power outlet. Wait for one minute then

reconnect it.

Check that the power cable is securely

connected.

The remote control is not working properly:

Check that the remote control batteries

are correctly inserted according to the

+/- orientation.

Replace the remote control batteries if

they are flat or weak.

Clean the remote control and TV sensor

lens.

The standby light on the TV blinks red:

Disconnect the power cable from the

power outlet. Wait until the TV cools

down before reconnecting the power

cable. If the blinking reoccurs, contact

Philips Consumer Care.

The TV menu is in the wrong language

Change the TV menu to your preferred

language.

When turning the TV on/off/to standby, you

hear a creaking sound from the TV chassis:

No action is required. The creaking sound

is normal expansion and contraction of

the TV as it cools and warms up. This

does not impact performance.

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