4 clinical faq – Philips C271P4QPJEW-27 User Manual
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9. Troubleshooting & FAQs
may cause "burn in", also known as 
"after-imaging" or "ghost imaging", on 
your screen. "Burn-in", "after-imaging", 
or "ghost imaging" is a well-known 
phenomenon in LCD panel technology. 
In most cases, the "burned in" or 
"atter-imaging" or "ghost imaging" will 
disappear gradually over a period of 
time after the power has been switched 
off. 
Always activate a moving screen saver 
program when you leave your monitor 
unattended. 
Always activate a periodic screen 
refresh application if your LCD monitor 
will display unchanging static content.
Warning
Failure to activate a screen saver, or a periodic 
screen refresh application may result in severe 
“burn-in” or “after-image” or “ghost image” 
symptoms that will not disappear and cannot be 
repaired. The damage mentioned above is not 
covered under your warranty.
Q12: Why is my Display not showing
sharp text,
and is displaying jagged
characters?
Ans.: Your LCD monitor works best at its
native resolution of 1920 x 1080 @ 
60 Hz. For best display, please use this 
resolution. 
9.4 Clinical FAQ
Q1:
Can I use color image in Clinical 
D-image mode?
Ans.: Clinical D-image mode is DICOM part-
14 calibrated for Grayscale performance 
only.
Q2:
Can I clean the monitor and will it 
affect its Antimicrobial housing ?
Ans.: Yes, you can clean with normal monitor
cleaner or plain water. It will not affect 
its Antimicrobial housing, as it is a 
permanent part of the body (not a 
coating).
Q3:
Can I use alcohol to clean the 
monitor?
Ans.: Alcohol should not be used to clean the
monitor as it has potential to damage 
or deform the plastics and LCD screen 
and its relevant coatings.
Q4:
Can I use the monitor in a life-
supporting or patient-vicinity 
environment?
Ans.: No, this monitor is not intended for
use in patient-vicinity.