Troubleshooting information – L.B. White 350 Premier Dual Fuel User Manual

Page 22

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Troubleshooting Information

READ THIS ENTIRE SECTION BEFORE BEGINNING

TO TROUBLESHOOT PROBLEMS.

The following troubleshooting guide provides systematic

procedures for isolating equipment problems. This guide is

intended for use by a QUALIFIED GAS HEATER SERVICE

PERSON. DO N

NOT AATTEMPT TTO S

SERVICE TTHESE H

HEATERS

UNLESS YYOU H

HAVE B

BEEN PPROPERLY TTRAINED.

TEST EEQUIPMENT R

REQUIRED

The following pieces of test equipment will be required to

troubleshoot this system with minimal time and effort.

• Digital M

Multimeter - for measuring AC voltage and

resistance.

• Low PPressure G

Gauge - for checking inlet and outlet

pressures at the gas control valve against dataplate

rating.

Visually inspect equipment for apparent damage.

Check all wiring for loose connections and worn

insulation.

Refer to the system operation sequence in this section to

gain an understanding as to how the equipment operates

during a call for heat. Understanding the sequence of

operation of the ignition module and related components is

esential as it will relate directly to problem solving provided

by the flow charts.

The ignition control module is self-diagnostic. The red light,

located within the selector switch, will flash a specific light

pattern depending upon the problem which is diagnosed.

To effectively use the flow charts, you must first identify

what the problem is by the light pattern of the L.E.D. (light

emitting diode) diagnostic light. If the light is flashing, the

flash pattern will be followed by a pause and then a repeat

of the flash pattern until the problem is corrected. Refer to

the tables below to identify what page to refer to when

troubleshooting any problems.

The L.E.D. light will only be on when the selector switch is

positioned to HEAT and the thermostat is set above room

temperature. The light will not be on when the selector

switch is positioned to VENT.

Heating M

Mode PProblems

Page

L.E.D. is steady on. No flash pattern. . . . . . . . . . . . . . . . . . . 23

L.E.D. light is not on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Heating M

Mode PProblems ((Cont.)

Page

L.E.D. diagnostic light is flashing:

A. One Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
B. Two Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
C. Three Times . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
D. Four Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
E. Five Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Ventilation M

Mode PProblems

Page

A. Motor Does Not Run. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
B. Motor “Hums,” Does Not Run . . . . . . . . . . . . . . . . . . . . . . 27
C. Motor Runs, but with Low Air Output . . . . . . . . . . . . . . . . . 27

Components should be replaced only after each step has been
completed and replacement is suggested in the flow chart.
Refer to the Servicing sections as necessary to obtain
information on disassembly and replacement procedures of
the component once the problem is identified by the flow chart.

DIRECT IGNITION OPERATION SEQUENCE:

-- Selector switch is set to heat.

-- Line voltage is sent to ignition control and to transformer.

-- Red light. on selector switch is illuminated.

-- Transformer reduces line voltage to 24 volts which is sent to

thermostat.

-- The thermostat calls for heat.

-- The thermostat sends 24 volts to ignition control.

-- Ignition control module performs self safety check.

-- Internal components are tested.

-- Air proving circuit is checked.

-- Ignition control module begins ignition trial sequence.

-- Ignition control module sends 24 volts to air proving switch.

-- Ignition control sends line voltage to motor relay

-- Motor relay closes and fan motor starts.

-- Air proving switch closes and 24 volts are returned to the

ignition control module.

-- Ignition control module sends high voltage to the igniter

electrode.

-- Igniter sparks.

-- Ignition control module sends 24 volts to the gas control

valve through the high limit switches.

-- Gas control valve opens.

-- Ignition occurs.

-- Igniter continues to spark until flame proving occurs.

-- Ignition spark is cut off.

-- Gas valve stays open.

-- Room warms to desired temperature.

-- Thermostat is satisfied.

-- Gas control closes, burner shuts down.

-- FFaann m

moottoorr ccoonnttiinnuueess ttoo rruunn ffoorr 1

1 m

miinnuuttee ,, ccoooolliinngg tthhee

hheeaatt cchhaam

mbbeerr..

-- Fan motor stops.

-- Heater shuts off.

-- Process starts again on a call for heat.

IIG

GN

NIITTIIO

ON

N FFAAIILLU

UR

REE S

SEEQ

QU

UEEN

NC

CEE::

-- Trial for ignition takes approximately 10 seconds.

-- If ignition module does not sense a flame within the ignition

trial, the module goes into safety lockout (3 flash pattern.)

-- Gas valve closes.

-- Ignition spark shuts off.

-- Fan motor stops.

-- To retry for ignition, the systems must be reset:

-- Turn the thermostat down and then up to call for heat or

unplug heater and plug it back in or

-- Position selector switch to off and then back to on.

WARNING

This heater can start at any time.

Troubleshooting this system may require operating the

unit with line voltage present and gas on. Use extreme

caution when working on the heater.

Failure to follow this warning may result in property

damage, personal injury or death.

22

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