Brother DCP1200 User Manual

Page 114

Advertising
background image

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

11 - 2

Error Messages

Error Message

Cause

Action

COVER OPEN

The front cover is not

Close the front cover

completely closed.

completely.

DOCUMENT JAM

Documents were not inserted

See “Document Jams and

or fed properly.

Paper Jams”, page 11-3.

MACHINE ERROR XX

The machine has a

Press

Stop

. Call Brother

/ PRESS STOP KEY

mechanical problem.

Customer Service.
USA:

1-800-284-4329

From within Canada:

1-800-853-6660

From within Montreal:

1-514-685-6464

MEMORY FULL

You can’t store data in the

To print the data that

memory.

remains in memory:

If you are printing,
press

Job Cancel

.

—OR—
If you are copying,
press

Stop

.

Reduce the print
resolution or reduce
the complexity of your
document.

Expand the printer
memory by ordering
a Memory Expansion
Board. See “Ordering
Accessories and
Supplies”, page ii.

NO DOCUMENT

You tried to copy or scan

Place your original in the

without inserting your

ADF or on the scanner glass.

original.

PLS CLEAN DRUM

The primary corona wire of

Clean the primary corona

the drum unit is dirty.

wire of the drum unit.
(See page 11-17.)

PRINTER JAM

The paper is jammed in the

See “Printer Jam” page 11-4.

machine.

TONER EMPTY

The toner cartridge is not

Install a toner cartridge in

installed or not installed

the drum unit.

correctly.

—OR—

—OR—

Reinstall the toner cartridge

Toner is used up and

correctly.

printing is not possible.

Replace the toner cartridge
with a new one.
(See page 11-14.)

Advertising