Brother DCP1200 User Manual
Page 121
11 - 9
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
How can I change the
Use the Remote Printer Console (RPC)
user settings or
program.
default settings on the
machine?
The machine does not
Check to see if the CHECK PAPER or
load paper. The LCD
PRINTER JAM message appears on the LCD.
shows CHECK PAPER If so, the multi-purpose paper cassette may be
or PRINTER JAM.
out of paper or not properly installed. If it is
empty, load a new stack of paper into the
feeder. If there is paper in the multi-purpose
paper cassette, make sure it is straight. If the
paper is curled, you should straighten it.
Sometimes it is helpful to remove the paper,
turn the stack over and put it back into the
multi-purpose paper cassette. Reduce the
amount of paper in the multi-purpose paper
cassette, then try again. Check the manual feed
mode is not selected in the printer driver.
The machine does not
Reinsert the paper firmly, load one sheet at a
feed paper from the
time. Make sure that manual feed mode is
manual feed slot.
selected in the printer driver.
How can I load
You can load envelopes from the manual feed
envelopes?
slot. Your application software must be set up
to print the envelope size you are using. This is
usually done in the Page Setup or Document
Setup menu of your software. Refer to your
software application manual.
What paper can I use?
You can use plain paper, envelopes,
transparencies, labels and organizer paper.
(For information on paper you can use, see
Acceptable Paper, on page 2-5.)
How can I clear paper
See Printer Jams, on page 11-4.
jams?
Printouts are too dark
Adjust the print conditions by setting the Print
or light.
Density function. It has been factory set to the
middle position. (See Setting the Print
Density, on page 2-9.)
Printed pages contain
You may fix this by wiping the scanner windows
white stripes.
with a clean soft cloth. (See Routine
Maintenance and Cleaning the Drum Unit,
on pages 11-12 and 11-14.) If you still see
white stripes or faint images and the display
shows CHANGE DRUM SOON, replace the
drum unit with a new one. Check the machine’s
environment. Conditions such as humidity, high
temperatures, etc. may cause this print defect to
occur.
Difficulty
Suggestions
DOS Setup
Printing
Difficulties
(Continued)
Paper
Handling
Difficulties
Print
Quality
Difficulties
White Stripes or
Faint lmages