PHCC Pro Series Pro Series C33 User Manual

Page 9

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Page 8

which battery you own. Be sure the fluid
sensor is positioned in the second cell from
the positive post. The hole is marked with an
arrow. Replace the battery cables…the
WHITE wire to the NEGATIVE (-) post, and the
BLACK wire to the POSITIVE (+) post. Replace
the wing nuts and tighten.

7. Replace the cover of the battery box.

8. Plug the controller back into the outlet. (You

should provide additional protection for the
control unit by using a surge protector.)

9. If any of the alarms are sounding, press the

GRAY button on the front of the control panel
for one (1) second.

2

The battery terminals are corroded or the
battery is defective

This light and alarm will come on when the
control unit detects there is less than one (1)
hour of pumping power left in the battery, or
that the battery is defective. The alarm cannot
be silenced, because action needs to be taken to
protect your basement. If your battery is more
than five (5) years old, replace it. If not, here
are several situations that would cause the pump
to run the battery for an extended time and
discharge the battery: Check the following list
before you replace the battery.

• If the 3rd light on the controller is also on,

it means that the unit is not receiving AC
power. Either the AC power is out, the
circuit breaker has blown, or the outlet is
bad. When the problem is corrected, the
battery should recharge.

• If the 5th light on the controller is also on,

check your main pump for failure. The
backup pump may have been activated
repeatedly if your main AC pump is broken,
or you are experiencing heavy rains and
your main pump cannot keep up with the
inflow of water. You may need to upgrade
or replace your main pump. When the
problem is corrected, the battery should
recharge.

• If no other lights are on, this means the

terminals may be corroded, and the battery
cannot charge properly. Unplug the control
unit from the wall outlet. Then, check the
battery cables and the battery terminals for
corrosion. Clean and tighten them as
needed. The procedure is described in the
next column.

• If you are using a maintenance-free battery,

the terminals will not corrode. However, the
connections may be loose. Tighten the nuts
on the battery terminals.

• If the battery terminals have been cleaned

and the light is still on, there could be a
problem with the controller or the battery.
The best way to determine if the battery is
the problem is to have it charged and load
tested at any local car service station. If
the battery is bad and less than one (1)
year old, it can be returned to the place of
purchase for a replacement (receipt
required). If the battery is good, contact
Glentronics’ service department for further
instructions. The phone number is 800-991-
0466, option #3.

If the battery alarm goes on while the pump is
running and the power is out, you will have a
minimum of one (1) hour of continuous pumping
time to replace the battery. (In most cases, the
pump does not run continuously, and therefore,
you actually have a longer time to replace it.)

You will not be able to silence the alarm. Left
unattended, the basement will flood. In a
severe emergency, if a replacement battery is not
available, you could temporarily use your car
battery, or recharge this battery by connecting it
to your car battery.

Once the AC power is restored, the battery will
recharge automatically, unless it is old or
damaged. The alarm will remain on until the
GRAY button is pressed for one (1) second.

In the event that your Pro Series sump pump
system has pumped for an extended period of
time, the battery may be very depleted. In this
condition, when the AC power is returned to the
unit, a battery alarm will continue to sound. The
battery may need a longer period to recharge.
Press the GRAY button for five (5) seconds to
silence the alarm.

If the battery is completely discharged, an
internal safety feature will not allow the
charging system to activate. Call the
Glentronics’ service department for instructions
or replace the battery.

TO CLEAN THE BATTERY
TERMINALS AND CABLES

Risk of electrical shock or battery explosion,
which can cause serious injury or death. Wear
eye protection. Work in a well-ventilated
area. DO NOT smoke or allow a spark or flame
in the vicinity of the battery. Avoid dropping
metal tools on the battery. If battery acid
contacts eyes, flush with water for 15
minutes and get prompt medical attention.
Review the safety instructions on page 1.

1. Unplug the power cord from the wall outlet.

2. Remove the cover of the battery box by

pushing in the tabs on the front and back,
then lifting up.

3. Fan the area around the top of the battery

with a piece of cardboard (or another non-
metallic material) to remove any hydrogen or
oxygen gas that may have been emitted from
the battery.

4. Remove the fluid sensor from the top of the

battery. Unscrew the wing nuts and remove
the battery cables.

5. Clean the battery posts with a battery post

terminal cleaner or a wire brush.

6. Clean any corrosion off of the ring connectors

on the ends of the battery wires. Use a stiff

!

DANGER

8

9

POSITIVE

POST

NEGATIVE

POST

6

5

2

3

4

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