AirLive IP-200PHD - Manual (Page 74)

5. Troubleshooting & FAQ
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AirLive IP-200PHD User’s Manual
settings prohibit
downloading ActiveX
controls”.
The device work
locally but not
externally.
• Might be caused from the firewall protection. Check the
Internet firewall with your system or network
administrator. The firewall may need to have some
settings changed in order for the device to be accessible
outside your LAN.
• Make sure that the device isn’t conflicting with any other
web server running on your LAN.
• Check the configuration of the router settings allow the
device to be accessed outside your local LAN.
• Check the bandwidth of Internet connection. If the
Internet bandwidth is lower than target bit rate, the video
streaming will not work correctly.
The unreadable
characters are
displayed.
Use the operating system of the selected language. Set
the Encoding or the Character Set of the selected
language on the Internet Explorer.
Frame rate is slower
than the setting.
• The traffic of the network and the object of the
image affect the frame rate. The network congestion
causes frame rate slower than the setting.
• Check the bandwidth of Internet connection. If the
Internet bandwidth is lower than target bit rate, the video
streaming will not work correctly.
• Ethernet switching hub can smooth the frame rate.
Blank screen or very
slow video when audio
is enabled.
• Your connection to the device does not have
enough bandwidth to support a higher frame rate for the
streamed image size. Try reducing the video streaming
size to 160x120 or 320x240 and/or disabling audio.
• Audio will consume 32 kbps. Disable audio to
improve video. Your Internet connection may not have
enough bandwidth to support streaming audio from the
device.
Image Transfer on
e-mail or FTP does not
work.
• Default Gateway and DNS server address should
be set up correctly.
• If FTP does not work properly, ask your ISP or
network administrator about the transferring mode of
FTP server.