2 failure to boot-up; no screen display, 3 failure to enter the operating system – chiliGREEN P5G41T-M LX2 User Manual

Page 42

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ASUS Motherboard installation guide

41

3.2.2

Failure to boot-up; No screen display

Most boot‑up failure and no screen display result from device defection or incorrect

installation. Follow the instructions below to fix the problem.
1. Ensure that all the power cables are attached, including the system and the

monitor.

. Ensure if the problem comes from expansion devices.

• Remove all the expansion card and devices. Use only motherboard,

monitor, VGA card, memory modules, power supply unit, heatsink and

fan, keyboard, and mouse to reboot the system.

• If the system is working normally, it is one of the expansion devices that

causes the problem. Reinstall the expansion devices you removed back

to the system one by one and find out the defective device.

3. Ensure if the problem comes from the basic system devices.

• If you have some spare devices, you can replace the devices in turn

to find out the defective device in the order of “memory module, CPU,

motherboard, hard/optical disk drive, keyboard/mouse.”

When you find out the defective device, contact your device retailer for service.

3.2.3

Failure to enter the operating system

1. If the problem emerges after you add a hardware, remove the newly added

hardware and reboot the system. If the system is working normally without

the hardware, the device may be defective or incompatible with the system.

Contact the device retailer for help.

. If the problem emerges after you install a software or driver, follow the

instructions below to fix the problem.
a. Enter the operating system in safe mode and remove the software or

driver.

b. Contact the operating system company for further support.
c. If the previous instructions fail to fix the problem, you may need to

reformat your hard disk drive and reinstall a new operating system.

3. If the problem emerges after you change the BIOS settings, reboot and enter

the BIOS to load the setup defaults. Refer the motherboard user guide for

details.

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