CounterPath eyeBeam 1.5 User Guide for Mac - Manual (Page 11)

CounterPath eyeBeam 1.5 for Mac
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3.3 Placing a Call
You can contact someone using:
• The SIP address ([email protected])
• A traditonal phone number, if supported by your VoIP service provider
You will hear a ringing tone while eyeBeam attempts to make a connection.
The outgoing call may be encrypted, depending on your security settings. For information on the current
security settings, see page 53.
• If an encrypted call is established, the icon appears on the Call display. This icon indicates that the call is
guaranteed to be secure between you and your proxy, and may or may not be secure beyond that first hop.
See page 53 for more details on how encryption works.
• If an unencrypted call is established, the unencrypted icon appears.
• If the call cannot be established with the specified security, the call will fail.
Ending a Call
Click on the Call display or right-click in the dock and choose End Call. Details of the call remain on the
Call display. To clear the Call display, click Clear .
Note that selecting another line does not hang up; it puts the call on hold.
How Description
Keying 1. Enter the SIP address or number in the Call display using the softphone keypad or the computer keyboard.
• For the name, you can enter the entire name ([email protected]) or just the name (kpereira).
• If you start to enter a name and the Turn Letters feature is on, then these letters are converted to numbers.
Press Clear, then press spacebar and try again. See “Options – General – Application” on page 31 for
details on the Turn Letters feature.
2. Click or press Enter.
Partial keying As you key in an entry, a suggestion for completing the entry may appear. Press Tab to accept the suggestion.
Then click or press Enter.
Drag-and-drop Drag an entry from the Contacts tab or any of the lists in the Calls tab to the Call display. (For information on
this drawer, see page 16.)
If the Contacts list contains lots of contacts, use the field to filter the list. Then drag the entry.
Right clicking Right-click an entry on the Contacts tab or any of the lists in the Calls tab, and choose Phone this Person. (For
information on this drawer, see page 16.)
If the Contacts list contains lots of contacts, use the field to filter the list. Then right-click the entry.
Redialing Press Redial.