CounterPath eyeBeam 1.5 User Guide for Mac - Manual (Page 50)

CounterPath eyeBeam 1.5 for Mac
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Account Properties – Topology
Table 10: Account Properties – Topology
Field Description
Firewall Traversal
IP Address This setting controls how your IP address is presented.
• Discover global address: Let eyeBeam determine your public IP address. This
is the recommended setting unless your VoIP service provider advises
otherwise.
• Use local IP address: use the IP address of the eyeBeam computer.
The recommended setting is Discover global address.
STUN Server This setting specifies the STUN server to use.
• Discover the server: Choose this option to let eyeBeam find the address of a
STUN server.
• Use specified server: To use a different STUN server. For the address enter a
domain name or an IP address.
The recommended setting is Discover server.
Enable ICE ICE optimizes traffic and may help with firewall traversal.
Typically, ICE is enabled. However, it may need to be disabled if your VoIP
service provider has implemented a firewall traversal solution that is not
compatible with ICE enabled.
If you have problems with calls, contact your service provider for information on
their firewall traversal solution.