CounterPath Bria 4 Mac User Guide - Enterprise Deployments - Manual (Page 17)

Bria 4 for Mac User Guide – Enterprise Deployments
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3.3 Handling Incoming Calls
Bria must be running to answer incoming calls. (If Bria is not running, incoming calls may be directed to
voicemail; check with your system administrator.)
When Bria is in the foreground, the new call appears in its own call panel. When Bria is in the background (the
focus is on other application), the incoming call notification appears in the upper-right corner. To receive
notifications, make sure that you configured both system preferences on Mac OS (page 4) as well as Bria’s
alerts preferences (page 60).
When Bria is in Foreground
When Bria is in Background
The notifications do not indicate whether the incoming call is an audio or video call. If the incoming call is a
video call, Bria will answer with video.
Auto Answer
You can set Bria to automatically answer all incoming calls.
Click. If you are on another
call, that first call is automatically put on
hold. You are now talking to the new Or click. There will be a busy signal. The
call may be directed to voicemail (if you
have this service). Or click Forward; a call entry field
appears. Enter the name or number to
forward to and click Forward Now.
Clicking the banner answers the call.
The Banners style goes away automatically. The Alert style shows buttons: Answer and Decline.
Turn Auto Answer on or off
Auto answer is initially configured to auto-answer after one
ring, and to send only your audio when the call is
established. To change this configuration choose
Preferences > Calls.
Auto answer is automatically turned off when you shut
down.