CounterPath Bria 4 Mac User Guide - Enterprise Deployments - Manual (Page 69)

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A Troubleshooting
From the menu bar, choose Help > Troubleshooting. The Troubleshooting window appears.
Testing Audio Quality
While you are on a phone call, you can test the quality of the audio. Note that to perform a valid test, you should
be on an established call (not a call attempt).