CounterPath Bria 4 Mac User Guide - Enterprise Deployments - Manual (Page 26)

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3.8 Voicemail
If your service includes voicemail and you have set up voicemail options (page 55), then when you have
voicemail messages, the voicemail icon appears at the top of the phone (the icon may include a number). You
can click the icon to automatically connect to voicemail and listen to your messages.
3.9 Forwarding Calls
You can enable or disable forwarding so that calls will be forwarded to another number. You can set up
forwarding so that calls are always forwarded or so that calls are forwarded only when you are on another call.
Ask your system administrator if you should set up forwarding through Bria. It is possible that your system
administrator has set up this feature on the PBX, so there is no need to set it up in Bria.
To enable forwarding, from the menu bar, choose Bria 4 > Preferences > Accounts. Open an account and click
the Voicemail tab. For complete details, see page 55.
You can also forward a call “on the fly”. See page 13.
Voicemail icon