CounterPath Bria 4 Mac User Guide - Enterprise Deployments - Manual (Page 3)

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Contents
Introduction................................................................................................................................ 1
Installation and Setup................................................................................................................. 3
Starting Bria ......................................................................................................................... 3
Configuring Bria .................................................................................................................. 4
Setting up a Contact List...................................................................................................... 5
Troubleshooting ................................................................................................................... 6
Checking for Bria Updates .................................................................................................. 6
Making Phone Calls................................................................................................................... 7
The Onscreen Softphone...................................................................................................... 7
Placing a Call ....................................................................................................................... 9
Handling Incoming Calls ..................................................................................................... 13
Handling an Established Call............................................................................................... 14
Transfering a Call ................................................................................................................ 15
Handling Video Calls.......................................................................................................... 17
Conference Calls.................................................................................................................. 18
Voicemail............................................................................................................................. 22
Forwarding Calls.................................................................................................................. 22
Working in Deskphone Mode.............................................................................................. 23
Other Bria Features .................................................................................................................... 25
Instant Messaging ................................................................................................................ 25
Sending a Broadcast IM....................................................................................................... 26
Group Chat (Conference IM)............................................................................................... 27
Chat Rooms.......................................................................................................................... 29
Viewing Messages ............................................................................................................... 30
Sending and Receiving Files................................................................................................ 31
The Contacts Tab ....................................................................................................................... 33
Populating the Contact List.................................................................................................. 34
Managing Contacts and Groups........................................................................................... 38
Using Contacts ..................................................................................................................... 42
Sharing Online Status .......................................................................................................... 43
Privacy ................................................................................................................................. 47
Using Other Resources .............................................................................................................. 49
The History Tab ................................................................................................................... 49
The Favorites Tab ................................................................................................................ 51
The Directory Tab................................................................................................................ 52
Configuring Bria ........................................................................................................................ 53
Configuring Accounts: the Accounts Tab ........................................................................... 53
General Preferences ............................................................................................................. 58
A Troubleshooting ..................................................................................................................... 65
B Contact List Headings ........................................................................................................... 69
C Other Ways to Run Bria ......................................................................................................... 70
D Glossary ................................................................................................................................. 71